{"id":17585,"date":"2019-04-12T11:11:09","date_gmt":"2019-04-12T11:11:09","guid":{"rendered":"https:\/\/soivrecosmetics.tk\/?page_id=17585"},"modified":"2022-02-18T12:26:40","modified_gmt":"2022-02-18T11:26:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/soivrecosmetics.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><script type=\"text\/javascript\">jQuery(function() { _initLayerSlider( '#layerslider_80_pf1yl3zrdlt3', {createdWith: '6.7.6', sliderVersion: '6.8.2', allowFullscreen: true, pauseOnHover: 'enabled', skin: 'v6', sliderFadeInDuration: 350, showCircleTimer: false, useSrcset: true, skinsPath: 'https:\/\/soivrecosmetics.com\/wp-content\/plugins\/LayerSlider\/assets\/static\/layerslider\/skins\/', performanceMode: true}); });<\/script><div id=\"layerslider_80_pf1yl3zrdlt3\"  class=\"ls-wp-container fitvidsignore ls-selectable\" style=\"width:1500px;height:500px;margin:0 auto;margin-bottom: 0px;\"><div class=\"ls-slide\" data-ls=\"duration:5000;transition2d:5;transitionduration:3500;\"><img decoding=\"async\" width=\"1554\" height=\"421\" src=\"https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019.jpg\" class=\"ls-bg\" alt=\"\" srcset=\"https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-100x27.jpg 100w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-200x54.jpg 200w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-300x81.jpg 300w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-350x95.jpg 350w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-400x108.jpg 400w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-500x135.jpg 500w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-600x163.jpg 600w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-700x190.jpg 700w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-768x208.jpg 768w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-800x217.jpg 800w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-1024x277.jpg 1024w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019-1200x325.jpg 1200w, https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/banner_politicas_web_soivre_2019.jpg 1554w\" sizes=\"(max-width: 1554px) 100vw, 1554px\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility titol_sobre_slide\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:-115px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h6 style=\"text-align: center; border: 2px solid #000000; margin-left: 25%; margin-right: 25%; background-color: #ffffff; padding-top: 1%; padding-bottom: 1%;\">FREQUENTLY ASKED QUESTIONS<\/h6>\n<\/div><div class=\"fusion-text fusion-text-2\"><h5 style=\"text-align: center; margin-top: -15px!important;\">Do you have any questions? We are here to help you.<\/h5>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:70px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-tabs fusion-tabs-1 clean titol_tab vertical-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-inactive-color:#ebeaea;--awb-background-color:#ffffff;--awb-border-color:#ebeaea;--awb-active-border-color:#000000;\"><div class=\"nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e3d3bd0d61e4139259d\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-e3d3bd0d61e4139259d\" href=\"#tab-e3d3bd0d61e4139259d\"><h4 class=\"fusion-tab-heading\">MY ACCOUNT<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e9e819cdeda5228ddd3\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-e9e819cdeda5228ddd3\" href=\"#tab-e9e819cdeda5228ddd3\"><h4 class=\"fusion-tab-heading\">MY ORDER<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-021f6b2a5dd02d411bb\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-021f6b2a5dd02d411bb\" href=\"#tab-021f6b2a5dd02d411bb\"><h4 class=\"fusion-tab-heading\">PAYMENT<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-6899fc7796e385620cf\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-6899fc7796e385620cf\" href=\"#tab-6899fc7796e385620cf\"><h4 class=\"fusion-tab-heading\">DELIVERIES<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-f57d18cd12ceecfc60d\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-f57d18cd12ceecfc60d\" href=\"#tab-f57d18cd12ceecfc60d\"><h4 class=\"fusion-tab-heading\">RETURNS<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e3d3bd0d61e4139259d\" aria-selected=\"true\" tabindex=\"0\" id=\"mobile-fusion-tab-e3d3bd0d61e4139259d\" href=\"#tab-e3d3bd0d61e4139259d\"><h4 class=\"fusion-tab-heading\">MY ACCOUNT<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-e3d3bd0d61e4139259d\" id=\"tab-e3d3bd0d61e4139259d\">\n<div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-1\"><div class=\"fusion-panel panel-default panel-115d3eda2d2a4b2c6 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_115d3eda2d2a4b2c6\"><a aria-expanded=\"false\" aria-controls=\"115d3eda2d2a4b2c6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-1\" data-target=\"#115d3eda2d2a4b2c6\" href=\"#115d3eda2d2a4b2c6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to create an account?<\/span><\/a><\/h4><\/div><div id=\"115d3eda2d2a4b2c6\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_115d3eda2d2a4b2c6\"><div class=\"panel-body toggle-content fusion-clearfix\">\nIt is very simple. On the website\u00a0<a href=\"https:\/\/soivrecosmetics.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.soivrecosmetics.com<\/a>Click on \"My Account\" and then on \"Create my account\". Enter your personal details and validate your registration.<br \/>\nHaving an account has many advantages:<br \/>\n- Your personal details (delivery address, billing address, e-mail address, telephone number, etc.) are saved. You will not have to enter them again when you place further orders.<br \/>\n- You can manage your orders.<br \/>\nYou can modify your personal data directly online or delete them by contacting our Customer Service.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-84eae7d2f0786d92b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_84eae7d2f0786d92b\"><a aria-expanded=\"false\" aria-controls=\"84eae7d2f0786d92b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-1\" data-target=\"#84eae7d2f0786d92b\" href=\"#84eae7d2f0786d92b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I change my personal data?<\/span><\/a><\/h4><\/div><div id=\"84eae7d2f0786d92b\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_84eae7d2f0786d92b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Log in to your account by clicking on \"My account\". When you are logged in, click on \"Personal information\". Make any changes you wish to make and click on \"Update\".<\/p>\n<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-dcfc47f15efc211bd fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dcfc47f15efc211bd\"><a aria-expanded=\"false\" aria-controls=\"dcfc47f15efc211bd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-1\" data-target=\"#dcfc47f15efc211bd\" href=\"#dcfc47f15efc211bd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How are your personal data processed?<\/span><\/a><\/h4><\/div><div id=\"dcfc47f15efc211bd\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_dcfc47f15efc211bd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>These data are strictly confidential and are only used to respond as satisfactorily as possible to your requests (invoicing, shipping). This data may under no circumstances be shared or sold.<\/p>\n<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-ed7d43733eb7ae32b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ed7d43733eb7ae32b\"><a aria-expanded=\"false\" aria-controls=\"ed7d43733eb7ae32b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-1\" data-target=\"#ed7d43733eb7ae32b\" href=\"#ed7d43733eb7ae32b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I have forgotten my password, what should I do?<\/span><\/a><\/h4><\/div><div id=\"ed7d43733eb7ae32b\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_ed7d43733eb7ae32b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>On the website www.soivrecosmetics.com, click on \"My account\" and then on the link \"Forgot your password\". Enter the e-mail address you used for your registration, to which we will send your password. If you do not receive this e-mail, please check your spam box or contact our Customer Service.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-91c70a26732b1e8f4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_91c70a26732b1e8f4\"><a aria-expanded=\"false\" aria-controls=\"91c70a26732b1e8f4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-1\" data-target=\"#91c70a26732b1e8f4\" href=\"#91c70a26732b1e8f4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I have to create an account when I place an order?<\/span><\/a><\/h4><\/div><div id=\"91c70a26732b1e8f4\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_91c70a26732b1e8f4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You have two possibilities:<\/p>\n<p>- Create an account if you do not have one. Having an account has many advantages: your personal details (delivery address, billing address, e-mail address, telephone number, etc.) are registered. You will not have to enter them again when you place other orders. You can manage your orders.<\/p>\n<p>- Place an order without creating an account.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e9e819cdeda5228ddd3\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-e9e819cdeda5228ddd3\" href=\"#tab-e9e819cdeda5228ddd3\"><h4 class=\"fusion-tab-heading\">MY ORDER<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-e9e819cdeda5228ddd3\" id=\"tab-e9e819cdeda5228ddd3\">\n<div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-2\"><div class=\"fusion-panel panel-default panel-b925aeee4734a4511 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b925aeee4734a4511\"><a aria-expanded=\"false\" aria-controls=\"b925aeee4734a4511\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-2\" data-target=\"#b925aeee4734a4511\" href=\"#b925aeee4734a4511\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to order?<\/span><\/a><\/h4><\/div><div id=\"b925aeee4734a4511\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_b925aeee4734a4511\"><div class=\"panel-body toggle-content fusion-clearfix\"> Choose the items you wish to buy by clicking on \"Add to cart\" or \"Buy\". You can then continue shopping or order directly. Once the products you wish to buy are in the cart, let yourself be guided by clicking on \"BUY\". <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-73a9363f3f90f39f0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_73a9363f3f90f39f0\"><a aria-expanded=\"false\" aria-controls=\"73a9363f3f90f39f0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-2\" data-target=\"#73a9363f3f90f39f0\" href=\"#73a9363f3f90f39f0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why can't I add certain products to my cart?<\/span><\/a><\/h4><\/div><div id=\"73a9363f3f90f39f0\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_73a9363f3f90f39f0\"><div class=\"panel-body toggle-content fusion-clearfix\"> Some products may be out of stock. In this case, we will do our best to make these products available again as soon as possible. In the meantime, you can find them in a pharmacy that sells Soivre Cosmetics products (points of sale), or send us an email in the \"CONTACT US\" section. You will receive a message when the product is available again. <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-93ca162b34742b186 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_93ca162b34742b186\"><a aria-expanded=\"false\" aria-controls=\"93ca162b34742b186\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-2\" data-target=\"#93ca162b34742b186\" href=\"#93ca162b34742b186\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I know that my order has been registered?<\/span><\/a><\/h4><\/div><div id=\"93ca162b34742b186\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_93ca162b34742b186\"><div class=\"panel-body toggle-content fusion-clearfix\"> Once your order and payment have been validated, we will send you a confirmation email. If your order has been registered, you can view your order details in the \"My Orders\" section of your account. If you do not receive this e-mail, your order may not have been registered. To make sure of this, please contact us: by e-mail or by calling the following number: 93 497 05 96 (from 8am to 4pm). <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fdc1d21426158bad0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fdc1d21426158bad0\"><a aria-expanded=\"false\" aria-controls=\"fdc1d21426158bad0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-2\" data-target=\"#fdc1d21426158bad0\" href=\"#fdc1d21426158bad0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I track my order?<\/span><\/a><\/h4><\/div><div id=\"fdc1d21426158bad0\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_fdc1d21426158bad0\"><div class=\"panel-body toggle-content fusion-clearfix\">Once your order has been prepared and dispatched, you will receive a confirmation of dispatch by e-mail. You can check the status of your parcel on the website <a href=\"https:\/\/www.gls-spain.es\/es\/\">www.gls.com<\/a> <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f50a4c25da944dd17 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f50a4c25da944dd17\"><a aria-expanded=\"false\" aria-controls=\"f50a4c25da944dd17\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-2\" data-target=\"#f50a4c25da944dd17\" href=\"#f50a4c25da944dd17\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I cancel or modify my order?<\/span><\/a><\/h4><\/div><div id=\"f50a4c25da944dd17\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_f50a4c25da944dd17\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Before validating your payment, you can modify or cancel your order on the \"Your cart\" page at the order validation stage. To ensure you receive your order as quickly as possible, you will not be able to cancel or modify your order once it has been completed. You may return all or part of your order once you have received it. Please refer to the section dedicated to our return policy.<br \/><\/div><\/div><\/div> <div class=\"fusion-panel panel-default panel-7fd13e6762d5bc32e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7fd13e6762d5bc32e\"><a aria-expanded=\"false\" aria-controls=\"7fd13e6762d5bc32e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-2\" data-target=\"#7fd13e6762d5bc32e\" href=\"#7fd13e6762d5bc32e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to use a discount code?<\/span><\/a><\/h4><\/div><div id=\"7fd13e6762d5bc32e\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_7fd13e6762d5bc32e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>On the shopping cart page, enter the code in the \"Enter your discount code if you have one\" box. You must click on \"Apply code\" to validate it. The discount will be applied directly to your cart. Please note that our offers are valid only once per person, while stocks last and cannot be combined with other offers. <\/div><\/div><\/div> <\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-021f6b2a5dd02d411bb\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-021f6b2a5dd02d411bb\" href=\"#tab-021f6b2a5dd02d411bb\"><h4 class=\"fusion-tab-heading\">PAYMENT<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-021f6b2a5dd02d411bb\" id=\"tab-021f6b2a5dd02d411bb\"><div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-3\"><div class=\"fusion-panel panel-default panel-bebaa9a745b4ec122 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bebaa9a745b4ec122\"><a aria-expanded=\"false\" aria-controls=\"bebaa9a745b4ec122\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-3\" data-target=\"#bebaa9a745b4ec122\" href=\"#bebaa9a745b4ec122\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What payment methods are available?<\/span><\/a><\/h4><\/div><div id=\"bebaa9a745b4ec122\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_bebaa9a745b4ec122\"><div class=\"panel-body toggle-content fusion-clearfix\">Soivre Cosmetics offers 3 payment methods:<br \/>\n- Bank card (Visa or MasterCard)<br \/>\n- Paypal<br \/>\n- Transfer<br \/>\nOther forms of payment (cheque, cash) are not accepted.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-93d54e0d4fe6bb9d0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_93d54e0d4fe6bb9d0\"><a aria-expanded=\"false\" aria-controls=\"93d54e0d4fe6bb9d0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-3\" data-target=\"#93d54e0d4fe6bb9d0\" href=\"#93d54e0d4fe6bb9d0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to pay by credit card?<\/span><\/a><\/h4><\/div><div id=\"93d54e0d4fe6bb9d0\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_93d54e0d4fe6bb9d0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n1. Select card type: Visa or Mastercard<br \/>\n2. In the \"Name\" field: enter your first and last name as it appears on your payment card.<br \/>\n3. In the \"Credit Card Number\" field: enter the 16-digit number on the front of the card, leaving no spaces.<br \/>\n4. In the \"Cryptogram\" field, enter the last 3 digits of the series printed on the back of the card. The cryptogram, consisting of these three digits, serves to secure payment card transactions and to provide additional protection against fraudulent use of payment cards.<br \/>\n5. Indicate the expiry date of the card by selecting the month and year from the drop-down list.<br \/>\n6. Once you have entered your bank details, click on \"Pay for my order\". By doing so, you accept the General Terms and Conditions of Sale.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5a8cf572a74b0f190 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5a8cf572a74b0f190\"><a aria-expanded=\"false\" aria-controls=\"5a8cf572a74b0f190\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-3\" data-target=\"#5a8cf572a74b0f190\" href=\"#5a8cf572a74b0f190\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is Paypal?<\/span><\/a><\/h4><\/div><div id=\"5a8cf572a74b0f190\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_5a8cf572a74b0f190\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>PayPal is an online payment service that allows a business or user with an email address to make and receive payments online in a convenient, secure and inexpensive way. To pay for your order with PayPal, follow the steps below:<br \/>\n1. Select the PayPal payment method to be directed to your PayPal account.<br \/>\n2. Log in and validate your payment.<br \/>\n3. Once your payment has been validated, you will be automatically redirected to www.soivrecosmetics.com to finalise your order.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b7027269b13551153 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b7027269b13551153\"><a aria-expanded=\"false\" aria-controls=\"b7027269b13551153\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-3\" data-target=\"#b7027269b13551153\" href=\"#b7027269b13551153\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is the payment secure?<\/span><\/a><\/h4><\/div><div id=\"b7027269b13551153\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_b7027269b13551153\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Your bank details are encrypted (SSL mode) and cannot be known or kept by Soivre Cosmetics.<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-6899fc7796e385620cf\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-6899fc7796e385620cf\" href=\"#tab-6899fc7796e385620cf\"><h4 class=\"fusion-tab-heading\">DELIVERIES<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-6899fc7796e385620cf\" id=\"tab-6899fc7796e385620cf\"><div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-4\"><div class=\"fusion-panel panel-default panel-1f8925fb293c4744c fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1f8925fb293c4744c\"><a aria-expanded=\"false\" aria-controls=\"1f8925fb293c4744c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-4\" data-target=\"#1f8925fb293c4744c\" href=\"#1f8925fb293c4744c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is the timeframe for preparation?<\/span><\/a><\/h4><\/div><div id=\"1f8925fb293c4744c\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_1f8925fb293c4744c\"><div class=\"panel-body toggle-content fusion-clearfix\">The package is prepared within 48 hours of the order.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-96fb9e9d8cd2e4a54 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_96fb9e9d8cd2e4a54\"><a aria-expanded=\"false\" aria-controls=\"96fb9e9d8cd2e4a54\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-4\" data-target=\"#96fb9e9d8cd2e4a54\" href=\"#96fb9e9d8cd2e4a54\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I request specific delivery times?<\/span><\/a><\/h4><\/div><div id=\"96fb9e9d8cd2e4a54\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_96fb9e9d8cd2e4a54\"><div class=\"panel-body toggle-content fusion-clearfix\">We are sorry to inform you that you cannot choose the delivery times.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c6256248fc0590184 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c6256248fc0590184\"><a aria-expanded=\"false\" aria-controls=\"c6256248fc0590184\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-4\" data-target=\"#c6256248fc0590184\" href=\"#c6256248fc0590184\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What happens if I am absent at the time of delivery?<\/span><\/a><\/h4><\/div><div id=\"c6256248fc0590184\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_c6256248fc0590184\"><div class=\"panel-body toggle-content fusion-clearfix\">\nYou will receive an e-mail announcing the delivery of your order 24 hours before it is due to be delivered. The package will be deposited in your mailbox if the conditions allow it. Otherwise, you can contact Envialia to request another delivery date and time.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fb29f91b7d2c84910 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fb29f91b7d2c84910\"><a aria-expanded=\"false\" aria-controls=\"fb29f91b7d2c84910\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-4\" data-target=\"#fb29f91b7d2c84910\" href=\"#fb29f91b7d2c84910\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What do I do if I have the wrong delivery address?<\/span><\/a><\/h4><\/div><div id=\"fb29f91b7d2c84910\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_fb29f91b7d2c84910\"><div class=\"panel-body toggle-content fusion-clearfix\">\nTo ensure you receive your order as quickly as possible, you cannot change the delivery address once the order has been completed. If the parcel has been sent to the wrong address, it will be returned to us. As soon as we receive the package, we will send it back to the new address you have indicated.<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-f57d18cd12ceecfc60d\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-f57d18cd12ceecfc60d\" href=\"#tab-f57d18cd12ceecfc60d\"><h4 class=\"fusion-tab-heading\">RETURNS<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-f57d18cd12ceecfc60d\" id=\"tab-f57d18cd12ceecfc60d\">\n<div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-5\"><div class=\"fusion-panel panel-default panel-3f433f4da0a9932a3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3f433f4da0a9932a3\"><a aria-expanded=\"false\" aria-controls=\"3f433f4da0a9932a3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-5\" data-target=\"#3f433f4da0a9932a3\" href=\"#3f433f4da0a9932a3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to make a return?<\/span><\/a><\/h4><\/div><div id=\"3f433f4da0a9932a3\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_3f433f4da0a9932a3\"><div class=\"panel-body toggle-content fusion-clearfix\">You must send us an email to <a href=\"mailto:info@soivrecosmetics.com\" target=\"_blank\" rel=\"noopener noreferrer\">info@soivrecosmetics.com<\/a>If you wish to return the product, you can do so by requesting the return of the product and we will take care of collecting the order from you.<br \/>\nIt is essential that the products are in the same condition as they were delivered. Once we receive the product we will proceed to pay you the corresponding amount for the item you wish to return.<br \/>\nIn this case of return, you will be responsible for the shipping costs of both the initial delivery of the order (provided they have been charged), and the subsequent collection of the order to our warehouses.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-903966a1393b5c654 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_903966a1393b5c654\"><a aria-expanded=\"false\" aria-controls=\"903966a1393b5c654\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-5\" data-target=\"#903966a1393b5c654\" href=\"#903966a1393b5c654\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long does the reimbursement take?<\/span><\/a><\/h4><\/div><div id=\"903966a1393b5c654\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_903966a1393b5c654\"><div class=\"panel-body toggle-content fusion-clearfix\">Reimbursement will be made within an average of 10 days from the date of receipt of your parcel.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-67f35f4215066def3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_67f35f4215066def3\"><a aria-expanded=\"false\" aria-controls=\"67f35f4215066def3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-5\" data-target=\"#67f35f4215066def3\" href=\"#67f35f4215066def3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long do you have to withdraw?<\/span><\/a><\/h4><\/div><div id=\"67f35f4215066def3\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_67f35f4215066def3\"><div class=\"panel-body toggle-content fusion-clearfix\">\nYou have 7 days to return your order once you have received it.<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" src=\"https:\/\/soivrecosmetics.com\/wp-content\/uploads\/2019\/04\/Mobile-head-image.jpg\" alt class=\"img-responsive\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility titol_sobre_slide\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:-125px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><h6 style=\"text-align: center; border: 2px solid #000000; margin-left: 5%; margin-right: 5%; background-color: #ffffff; padding-top: 1%; padding-bottom: 1%;\">FREQUENTLY ASKED QUESTIONS<\/h6>\n<\/div><div class=\"fusion-text fusion-text-4\"><h5 style=\"text-align: center; margin-top: -15px!important;\">Do you have any doubts?<br \/>\nWe are here to help you.<\/h5>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-tabs fusion-tabs-2 clean nav-is-justified titol_tab horizontal-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-inactive-color:#f1f1f1;--awb-background-color:#ffffff;--awb-border-color:#f1f1f1;--awb-active-border-color:#000000;\"><div class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-a4c1b8698ab894461a7\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-a4c1b8698ab894461a7\" href=\"#tab-a4c1b8698ab894461a7\"><h4 class=\"fusion-tab-heading\">MY ACCOUNT<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-5b18752bd80dcb796ea\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-5b18752bd80dcb796ea\" href=\"#tab-5b18752bd80dcb796ea\"><h4 class=\"fusion-tab-heading\">MY ORDER<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b15c226974018ca23e9\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-b15c226974018ca23e9\" href=\"#tab-b15c226974018ca23e9\"><h4 class=\"fusion-tab-heading\">PAYMENT<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-6631655a700a06f0390\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-6631655a700a06f0390\" href=\"#tab-6631655a700a06f0390\"><h4 class=\"fusion-tab-heading\">DELIVERIES<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-941b300fdcc3ec594fe\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-941b300fdcc3ec594fe\" href=\"#tab-941b300fdcc3ec594fe\"><h4 class=\"fusion-tab-heading\">RETURNS<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-a4c1b8698ab894461a7\" aria-selected=\"true\" tabindex=\"0\" id=\"mobile-fusion-tab-a4c1b8698ab894461a7\" href=\"#tab-a4c1b8698ab894461a7\"><h4 class=\"fusion-tab-heading\">MY ACCOUNT<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-a4c1b8698ab894461a7\" id=\"tab-a4c1b8698ab894461a7\">\n<div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-6\"><div class=\"fusion-panel panel-default panel-47f9172432d32aad0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_47f9172432d32aad0\"><a aria-expanded=\"false\" aria-controls=\"47f9172432d32aad0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-6\" data-target=\"#47f9172432d32aad0\" href=\"#47f9172432d32aad0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to create an account?<\/span><\/a><\/h4><\/div><div id=\"47f9172432d32aad0\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_47f9172432d32aad0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p class=\"gmail-m_-4497956927404670612MsoListParagraph\">It is very simple. On the website\u00a0<a href=\"https:\/\/soivrecosmetics.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.soivrecosmetics.com<\/a>Click on \"My Account\" and then on \"Create my account\". Enter your personal details and validate your registration.<u><\/u><u><\/u><\/p>\n<p class=\"gmail-m_-4497956927404670612MsoListParagraph\">Having an account has many advantages:<u><\/u><u><\/u><\/p>\n<p class=\"gmail-m_-4497956927404670612MsoListParagraph\">- Your personal details (delivery address, billing address, e-mail address, telephone number, etc.) are saved. You will not have to enter them again when you place further orders.<u><\/u><u><\/u><\/p>\n<p class=\"gmail-m_-4497956927404670612MsoListParagraph\">- You can manage your orders.<u><\/u><u><\/u><\/p>\n<p class=\"gmail-m_-4497956927404670612MsoListParagraph\">You can modify your personal data directly online or delete them by contacting our Customer Service.<\/p>\n<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-7088ca7f1987a6c6a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7088ca7f1987a6c6a\"><a aria-expanded=\"false\" aria-controls=\"7088ca7f1987a6c6a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-6\" data-target=\"#7088ca7f1987a6c6a\" href=\"#7088ca7f1987a6c6a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How are your personal data processed?<\/span><\/a><\/h4><\/div><div id=\"7088ca7f1987a6c6a\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_7088ca7f1987a6c6a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>These data are strictly confidential and are only used to respond as satisfactorily as possible to your requests (invoicing, shipping). This data may under no circumstances be shared or sold.<\/p>\n<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-f58db5c99a6b39720 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f58db5c99a6b39720\"><a aria-expanded=\"false\" aria-controls=\"f58db5c99a6b39720\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-6\" data-target=\"#f58db5c99a6b39720\" href=\"#f58db5c99a6b39720\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I change my personal data?<\/span><\/a><\/h4><\/div><div id=\"f58db5c99a6b39720\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_f58db5c99a6b39720\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Log in to your account by clicking on \"My account\". When you are logged in, click on \"Personal information\". Make any changes you wish to make and click on \"Update\".<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8e24dc7d519c2e523 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8e24dc7d519c2e523\"><a aria-expanded=\"false\" aria-controls=\"8e24dc7d519c2e523\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-6\" data-target=\"#8e24dc7d519c2e523\" href=\"#8e24dc7d519c2e523\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I have forgotten my password, what should I do?<\/span><\/a><\/h4><\/div><div id=\"8e24dc7d519c2e523\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_8e24dc7d519c2e523\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>On the website www.soivrecosmetics.com, click on \"My account\" and then on the link \"Forgot your password\". Enter the e-mail address you used for your registration, to which we will send your password. If you do not receive this e-mail, please check your spam box or contact our Customer Service.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7e01a789851e7d971 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7e01a789851e7d971\"><a aria-expanded=\"false\" aria-controls=\"7e01a789851e7d971\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-6\" data-target=\"#7e01a789851e7d971\" href=\"#7e01a789851e7d971\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I have to create an account when I place an order?<\/span><\/a><\/h4><\/div><div id=\"7e01a789851e7d971\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_7e01a789851e7d971\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You have two possibilities:<\/p>\n<p>- Create an account if you do not have one. Having an account has many advantages: your personal details (delivery address, billing address, e-mail address, telephone number, etc.) are registered. You will not have to enter them again when you place other orders. You can manage your orders.<\/p>\n<p>- Place an order without creating an account.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-5b18752bd80dcb796ea\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-5b18752bd80dcb796ea\" href=\"#tab-5b18752bd80dcb796ea\"><h4 class=\"fusion-tab-heading\">MY ORDER<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-5b18752bd80dcb796ea\" id=\"tab-5b18752bd80dcb796ea\">\n<div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-7\"><div class=\"fusion-panel panel-default panel-3c613f0a3468d2817 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3c613f0a3468d2817\"><a aria-expanded=\"false\" aria-controls=\"3c613f0a3468d2817\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-7\" data-target=\"#3c613f0a3468d2817\" href=\"#3c613f0a3468d2817\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to order?<\/span><\/a><\/h4><\/div><div id=\"3c613f0a3468d2817\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_3c613f0a3468d2817\"><div class=\"panel-body toggle-content fusion-clearfix\"> Choose the items you wish to buy by clicking on \"Add to cart\" or \"Buy\". You can then continue shopping or order directly. Once the products you wish to buy are in the cart, let yourself be guided by clicking on \"BUY\". <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1fd7763da683e0f2d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1fd7763da683e0f2d\"><a aria-expanded=\"false\" aria-controls=\"1fd7763da683e0f2d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-7\" data-target=\"#1fd7763da683e0f2d\" href=\"#1fd7763da683e0f2d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why can't I add certain products to my cart?<\/span><\/a><\/h4><\/div><div id=\"1fd7763da683e0f2d\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_1fd7763da683e0f2d\"><div class=\"panel-body toggle-content fusion-clearfix\"> Some products may be out of stock. In this case, we will do our best to make these products available again as soon as possible. In the meantime, you can find them in a pharmacy that sells Soivre Cosmetics products (points of sale), or send us an email in the \"CONTACT US\" section. You will receive a message when the product is available again. <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-229d6db6d42faf35d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_229d6db6d42faf35d\"><a aria-expanded=\"false\" aria-controls=\"229d6db6d42faf35d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-7\" data-target=\"#229d6db6d42faf35d\" href=\"#229d6db6d42faf35d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I know that my order has been registered?<\/span><\/a><\/h4><\/div><div id=\"229d6db6d42faf35d\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_229d6db6d42faf35d\"><div class=\"panel-body toggle-content fusion-clearfix\"> Once your order and payment have been validated, we will send you a confirmation email. If your order has been registered, you can view your order details in the \"My Orders\" section of your account. If you do not receive this e-mail, your order may not have been registered. To make sure of this, please contact us: by e-mail or by calling the following number: 93 497 05 96 (from 8am to 4pm). <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-eae477200dc27d2ee fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_eae477200dc27d2ee\"><a aria-expanded=\"false\" aria-controls=\"eae477200dc27d2ee\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-7\" data-target=\"#eae477200dc27d2ee\" href=\"#eae477200dc27d2ee\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I track my order?<\/span><\/a><\/h4><\/div><div id=\"eae477200dc27d2ee\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_eae477200dc27d2ee\"><div class=\"panel-body toggle-content fusion-clearfix\">Once your order has been prepared and dispatched, you will receive a confirmation of dispatch by e-mail. You can check the status of your parcel on the website <a href=\"https:\/\/www.gls-spain.es\/es\/\">www.gls.com<\/a> <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-69a5f4bb499880d71 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_69a5f4bb499880d71\"><a aria-expanded=\"false\" aria-controls=\"69a5f4bb499880d71\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-7\" data-target=\"#69a5f4bb499880d71\" href=\"#69a5f4bb499880d71\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I cancel or modify my order?<\/span><\/a><\/h4><\/div><div id=\"69a5f4bb499880d71\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_69a5f4bb499880d71\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Before validating your payment, you can modify or cancel your order on the \"Your cart\" page at the order validation stage. To ensure you receive your order as quickly as possible, you will not be able to cancel or modify your order once it has been completed. You may return all or part of your order once you have received it. Please refer to the section dedicated to our return policy.<br \/><\/div><\/div><\/div> <div class=\"fusion-panel panel-default panel-25b80af7c069e0a40 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_25b80af7c069e0a40\"><a aria-expanded=\"false\" aria-controls=\"25b80af7c069e0a40\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-7\" data-target=\"#25b80af7c069e0a40\" href=\"#25b80af7c069e0a40\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to use a discount code?<\/span><\/a><\/h4><\/div><div id=\"25b80af7c069e0a40\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_25b80af7c069e0a40\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>On the shopping cart page, enter the code in the \"Enter your discount code if you have one\" box. You must click on \"Apply code\" to validate it. The discount will be applied directly to your cart. Please note that our offers are valid only once per person, while stocks last and cannot be combined with other offers. <\/div><\/div><\/div> <\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b15c226974018ca23e9\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-b15c226974018ca23e9\" href=\"#tab-b15c226974018ca23e9\"><h4 class=\"fusion-tab-heading\">PAYMENT<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-b15c226974018ca23e9\" id=\"tab-b15c226974018ca23e9\"><div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-8\"><div class=\"fusion-panel panel-default panel-dc1c3954be30bb719 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dc1c3954be30bb719\"><a aria-expanded=\"false\" aria-controls=\"dc1c3954be30bb719\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-8\" data-target=\"#dc1c3954be30bb719\" href=\"#dc1c3954be30bb719\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What payment methods are available?<\/span><\/a><\/h4><\/div><div id=\"dc1c3954be30bb719\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_dc1c3954be30bb719\"><div class=\"panel-body toggle-content fusion-clearfix\">Soivre Cosmetics offers 3 payment methods:<br \/>\n- Bank card (Visa or MasterCard)<br \/>\n- Paypal<br \/>\n- Transfer<br \/>\nOther forms of payment (cheque, cash) are not accepted.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-11b5e7deb36d62095 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_11b5e7deb36d62095\"><a aria-expanded=\"false\" aria-controls=\"11b5e7deb36d62095\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-8\" data-target=\"#11b5e7deb36d62095\" href=\"#11b5e7deb36d62095\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to pay by credit card?<\/span><\/a><\/h4><\/div><div id=\"11b5e7deb36d62095\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_11b5e7deb36d62095\"><div class=\"panel-body toggle-content fusion-clearfix\">\n1. Select card type: Visa or Mastercard<br \/>\n2. In the \"Name\" field: enter your first and last name as it appears on your payment card.<br \/>\n3. In the \"Credit Card Number\" field: enter the 16-digit number on the front of the card, leaving no spaces.<br \/>\n4. In the \"Cryptogram\" field, enter the last 3 digits of the series printed on the back of the card. The cryptogram, consisting of these three digits, serves to secure payment card transactions and to provide additional protection against fraudulent use of payment cards.<br \/>\n5. Indicate the expiry date of the card by selecting the month and year from the drop-down list.<br \/>\n6. Once you have entered your bank details, click on \"Pay for my order\". By doing so, you accept the General Terms and Conditions of Sale.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1d6b527ee542f2628 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1d6b527ee542f2628\"><a aria-expanded=\"false\" aria-controls=\"1d6b527ee542f2628\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-8\" data-target=\"#1d6b527ee542f2628\" href=\"#1d6b527ee542f2628\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is Paypal?<\/span><\/a><\/h4><\/div><div id=\"1d6b527ee542f2628\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_1d6b527ee542f2628\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>PayPal is an online payment service that allows a business or user with an email address to make and receive payments online in a convenient, secure and inexpensive way. To pay for your order with PayPal, follow the steps below:<br \/>\n1. Select the PayPal payment method to be directed to your PayPal account.<br \/>\n2. Log in and validate your payment.<br \/>\n3. Once your payment has been validated, you will be automatically redirected to www.soivrecosmetics.com to finalise your order.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7f45f617f01223cd9 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7f45f617f01223cd9\"><a aria-expanded=\"false\" aria-controls=\"7f45f617f01223cd9\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-8\" data-target=\"#7f45f617f01223cd9\" href=\"#7f45f617f01223cd9\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is the payment secure?<\/span><\/a><\/h4><\/div><div id=\"7f45f617f01223cd9\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_7f45f617f01223cd9\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Your bank details are encrypted (SSL mode) and cannot be known or kept by Soivre Cosmetics.<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-6631655a700a06f0390\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-6631655a700a06f0390\" href=\"#tab-6631655a700a06f0390\"><h4 class=\"fusion-tab-heading\">DELIVERIES<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-6631655a700a06f0390\" id=\"tab-6631655a700a06f0390\"><div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-9\"><div class=\"fusion-panel panel-default panel-75782ac4b266cc25e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_75782ac4b266cc25e\"><a aria-expanded=\"false\" aria-controls=\"75782ac4b266cc25e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-9\" data-target=\"#75782ac4b266cc25e\" href=\"#75782ac4b266cc25e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is the timeframe for preparation?<\/span><\/a><\/h4><\/div><div id=\"75782ac4b266cc25e\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_75782ac4b266cc25e\"><div class=\"panel-body toggle-content fusion-clearfix\">The package is prepared within 48 hours of the order.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-39596bfdd2d943abf fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_39596bfdd2d943abf\"><a aria-expanded=\"false\" aria-controls=\"39596bfdd2d943abf\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-9\" data-target=\"#39596bfdd2d943abf\" href=\"#39596bfdd2d943abf\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I request specific delivery times?<\/span><\/a><\/h4><\/div><div id=\"39596bfdd2d943abf\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_39596bfdd2d943abf\"><div class=\"panel-body toggle-content fusion-clearfix\">We are sorry to inform you that you cannot choose the delivery times.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-51e4d527d00386aca fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_51e4d527d00386aca\"><a aria-expanded=\"false\" aria-controls=\"51e4d527d00386aca\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-9\" data-target=\"#51e4d527d00386aca\" href=\"#51e4d527d00386aca\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What happens if I am absent at the time of delivery?<\/span><\/a><\/h4><\/div><div id=\"51e4d527d00386aca\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_51e4d527d00386aca\"><div class=\"panel-body toggle-content fusion-clearfix\">\nYou will receive an e-mail announcing the delivery of your order 24 hours before it is due to be delivered. The package will be deposited in your mailbox if the conditions allow it. Otherwise, you can contact Envialia to request another delivery date and time.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fda88710690175a6e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fda88710690175a6e\"><a aria-expanded=\"false\" aria-controls=\"fda88710690175a6e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-9\" data-target=\"#fda88710690175a6e\" href=\"#fda88710690175a6e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What do I do if I have the wrong delivery address?<\/span><\/a><\/h4><\/div><div id=\"fda88710690175a6e\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_fda88710690175a6e\"><div class=\"panel-body toggle-content fusion-clearfix\">\nTo ensure you receive your order as quickly as possible, you cannot change the delivery address once the order has been completed. If the parcel has been sent to the wrong address, it will be returned to us. As soon as we receive the package, we will send it back to the new address you have indicated.<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-941b300fdcc3ec594fe\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-941b300fdcc3ec594fe\" href=\"#tab-941b300fdcc3ec594fe\"><h4 class=\"fusion-tab-heading\">RETURNS<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-941b300fdcc3ec594fe\" id=\"tab-941b300fdcc3ec594fe\">\n<div class=\"accordian fusion-accordian toogle_magic\" style=\"--awb-border-size:1px;--awb-icon-size:4px;--awb-content-font-size:14px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#000000;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:rgba(0,0,0,0.61);--awb-title-font-family:&quot;Raleway&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Raleway&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-17585-10\"><div class=\"fusion-panel panel-default panel-03dd6dbd4f0a086b8 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_03dd6dbd4f0a086b8\"><a aria-expanded=\"false\" aria-controls=\"03dd6dbd4f0a086b8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-10\" data-target=\"#03dd6dbd4f0a086b8\" href=\"#03dd6dbd4f0a086b8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How to make a return?<\/span><\/a><\/h4><\/div><div id=\"03dd6dbd4f0a086b8\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_03dd6dbd4f0a086b8\"><div class=\"panel-body toggle-content fusion-clearfix\">You must send us an email to <a href=\"mailto:info@soivrecosmetics.com\" target=\"_blank\" rel=\"noopener noreferrer\">info@soivrecosmetics.com<\/a>If you wish to return the product, you can do so by requesting the return of the product and we will take care of collecting the order from you.<br \/>\nIt is essential that the products are in the same condition as they were delivered. Once we receive the product we will proceed to pay you the corresponding amount for the item you wish to return.<br \/>\nIn this case of return, you will be responsible for the shipping costs of both the initial delivery of the order (provided they have been charged), and the subsequent collection of the order to our warehouses.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-580d16b0ca60e7944 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_580d16b0ca60e7944\"><a aria-expanded=\"false\" aria-controls=\"580d16b0ca60e7944\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-10\" data-target=\"#580d16b0ca60e7944\" href=\"#580d16b0ca60e7944\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long does the reimbursement take?<\/span><\/a><\/h4><\/div><div id=\"580d16b0ca60e7944\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_580d16b0ca60e7944\"><div class=\"panel-body toggle-content fusion-clearfix\">Reimbursement will be made within an average of 10 days from the date of receipt of your parcel.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-711bd999b98ff0396 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_711bd999b98ff0396\"><a aria-expanded=\"false\" aria-controls=\"711bd999b98ff0396\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-17585-10\" data-target=\"#711bd999b98ff0396\" href=\"#711bd999b98ff0396\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long do you have to withdraw?<\/span><\/a><\/h4><\/div><div id=\"711bd999b98ff0396\" class=\"panel-collapse collapse\" aria-labelledby=\"toggle_711bd999b98ff0396\"><div class=\"panel-body toggle-content fusion-clearfix\">\nYou have 7 days to return your order once you have received it.<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"inline_featured_image":false,"kia_subtitle":"","footnotes":""},"class_list":["post-17585","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/soivrecosmetics.com\/en\/wp-json\/wp\/v2\/pages\/17585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soivrecosmetics.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soivrecosmetics.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soivrecosmetics.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soivrecosmetics.com\/en\/wp-json\/wp\/v2\/comments?post=17585"}],"version-history":[{"count":0,"href":"https:\/\/soivrecosmetics.com\/en\/wp-json\/wp\/v2\/pages\/17585\/revisions"}],"wp:attachment":[{"href":"https:\/\/soivrecosmetics.com\/en\/wp-json\/wp\/v2\/media?parent=17585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}